Sports Operational Executive
Makati, Luzon, Philippines
Full Time
Experienced
VeliTech is a product company, where everyone is passionate about technology and strives to stay ahead of the curve. Our team is fueled by a deep understanding of cutting-edge frameworks, technologies, and continuous learning.
This combo brought us success, 35+ million users served with our iGaming products, breakthrough Tech Radar, and a team of 200+ bright minds who made this happen.
And this team is ready to welcome you in a world of opportunities to grow and expand your expertise.
If this piques your interest, then look no further – this is the perfect opportunity for you!
We invite Sports Betting Operational Executive to join VeliSports product team
Location: Makati
Schedule: 5 x 8-hour shift. 24/7 shift pattern
Supplemental pay: 13th month
Other Benefits: Private Healthcare. Provided by Employee, reimbursed by Veli
This combo brought us success, 35+ million users served with our iGaming products, breakthrough Tech Radar, and a team of 200+ bright minds who made this happen.
And this team is ready to welcome you in a world of opportunities to grow and expand your expertise.
If this piques your interest, then look no further – this is the perfect opportunity for you!
We invite Sports Betting Operational Executive to join VeliSports product team
VeliSports is a cutting-edge platform for operators aiming to deliver their customers an unparalleled omnichannel sports betting experience. Our product team tailors diverse betting options to individual preferences.
We have a special opportunity for energetic, ambitious and versatile Sports Betting specialists, looking to take a next career step in a brand-new team. The successful candidate will demonstrate potential to progress in the Sports betting industry and possess a positive and can-do attitude to help the team and business succeed. This role represents an excellent opportunity for an ambitious individual to develop their skills and confidence as part of a small and progressive team, and to grow with the business. (This is an entry-level position).
In this role you will:
We have a special opportunity for energetic, ambitious and versatile Sports Betting specialists, looking to take a next career step in a brand-new team. The successful candidate will demonstrate potential to progress in the Sports betting industry and possess a positive and can-do attitude to help the team and business succeed. This role represents an excellent opportunity for an ambitious individual to develop their skills and confidence as part of a small and progressive team, and to grow with the business. (This is an entry-level position).
In this role you will:
- Answer trading queries from B2B customers in a fast and efficient manner
- Manage Pre-Match and Live Content
- Monitor customer sites to ensure accurate odds and display, troubleshooting as required to deliver a positive customer experience
- Oversee settlement, intervening manually as necessary
- Perform live risk and liability management
- Accurately and proactively profile the customer base
- Handle and escalate technical issues
- Contribute to the growth of a new team with a proactive approach and ideas
- Entry-level experience in Sports Betting
- Cricket and Horse Racing knowledge is an advantage
- Good analytical and mathematical ability
- Aptitude in Excel
- Strong customer service ethos
- Demonstrable problem-solving skills
- A thirst to learn and succeed
- Ability to learn new skills quickly
- A natural multi-tasker who thrives in a fast-paced environment
- Flexible approach to working irregular hours
- Passionate and knowledgeable about sport
- Excellent communication skills
- Fluent in English
Location: Makati
Schedule: 5 x 8-hour shift. 24/7 shift pattern
Supplemental pay: 13th month
Other Benefits: Private Healthcare. Provided by Employee, reimbursed by Veli
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