Middle Account Manager

VeliTech is a product powerhouse building a full-stack ecosystem for iGaming businesses. 40M+ players. 250 brilliant minds. One bet: our tech is so rock-solid that we stake our own business on it.

From our hubs in Ukraine, Georgia, the UK, and the Philippines, we blend real-world experience, a battle-tested Tech Radar, all within an open-door culture.

We invite Middle Account Manager to join the VeliGames team.

VeliGames is the aggregation engine built to keep operators ahead of the game. We connect dozens of top-tier providers through one seamless API — fast to integrate, built to scale, and rock-solid under pressure.

Behind the scenes, we handle millions of live events and ensure zero downtime. It’s tech that works when it counts — abstracting complexity and betting on reliability.

In this role, you will:

Responsibilities:

•  Client Onboarding & Integration Management
•  Own and lead the full onboarding process for new clients on the VeliGames aggregation platform.
•  Coordinate with game providers to initiate integrations and negotiate commercial terms.
•  Collaborate with Legal and Finance teams to ensure timely execution of contracts and agreements.
•  Oversee the technical launch of new providers on client websites, ensuring seamless delivery and configuration.

Account Management & Client Success

• Serve as the primary point of contact for assigned clients, maintaining strong, trust-based relationships.
•  Proactively manage accounts by understanding client needs, product usage, and business goals.
•  Negotiate pricing and commercial terms with clients and game providers as needed.
•  Upsell new game providers and features to existing clients, aligning with their content strategy and market demands.
•  Provide ongoing support and guidance post-launch, resolving issues and facilitating communication across departments.

Performance Monitoring & KPI Awareness

•  Regularly analyze the performance of client accounts and individual game providers.
•  Monitor client-specific KPIs related to game content, GGR, player engagement, and retention.
•  Share insights and suggestions with internal teams and clients to drive content optimization and revenue growth.

Support & Reconciliation

•  Assist the Finance Manager with monthly reconciliation and reporting tasks for assigned clients.
•  Ensure accurate tracking of game performance and invoicing based on agreed commercial terms.

Skills and experience you will need:

• 2+ years of experience in Account Management in the iGaming industry (mandatory)
• Strong understanding of B2B commercial processes: onboarding, contracting, invoicing.
• Experience in client communication and negotiation of commercial terms.
• Ability to analyze account performance and work with KPIs / GGR data.
• Proven ability to coordinate cross-functional teams (Legal, Finance, Technical).
• Excellent English communication skills.
• Strong organization, multitasking, and ownership mindset.

The hiring process:

• Intro Call with TA Specialist → Hard skills interview → Final interview → Offer